Frequently Asked Questions

  • Go to ScreenMe website, click on begin your journey and follow the instructions

  • The starter kit consists of:

    • 1 X comprehensive health marker test
    • 1 X complete microbiome test
    • 1 X consultation with your ScreenMe nutritionist
    • 6 months free ScreenMe subscription and access to all ScreenMe features including the tailor made eat well plate, personalised grocery baskets for every day shopping and the ScreenMe health shop aswell as access to ScreenMe nutritionists, medics and scientists.
  • 7-10 days

  • You must purchase a ScreenMe starter kit. After receiving your ScreenMe starter kit head to and click on activate kit. This will take you to the sign in page where you can click I am a new user. Follow the on-screen instructions and create your account.

  • Your blood results and medical reports should be available within 72 hours after it has been received by the lab. The microbiome test results, the nutritional report, recommended food items and personalised baskets will usually be ready within 4 weeks after the sample has been posted.

  • Yes

    • We care about your privacy and security and take it very seriously. We use the latest encryption technologies and only share your data with the health professionals who review your results within our platform where you can sign in and access your data.
    • You can share your results by writing to us and requesting a PDF copy.
    • We don’t share any clinical data or tests results with third parties. Our privacy policy, website terms and customer terms are always available for you to have a look at.
      • We use accredited labs using the latest technological advances and reliable methods.
      • County Pathology is used for blood tests and Zymo for microbiome sequencing
  • Best way is to email us at [email protected]

  • Yes you can cancel your subscription at any time by emailing us at [email protected]